Terms of service

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Terms & Conditions – Sports Gate

1. General Definitions

• Sports Gate: An online store specializing in selling authentic sportswear and footwear from leading global brands, including Adidas.

• Customer: Any individual browsing or purchasing products from the website.

• Products: Includes sportswear, footwear, and accessories.

2. Product Authenticity

• All products listed on Sports Gate are 100% original, sourced from authorized dealers of global brands such as Adidas and other renowned labels.

3. Shipping and Delivery Policy

• Orders are delivered within 3–5 business days.

• Same-day delivery is available for Cairo and Giza at an additional cost.

• Products are carefully packaged to ensure they arrive in excellent condition.

4. Return and Exchange Policy

• Customers can return or exchange products within 14 days from the delivery date.

• Products with defects or damages can be returned or exchanged within 30 days from the delivery date.

• Refunds are processed via bank transfer or e-wallet, depending on the customer’s preference.

5. Payment Methods

• Cash on Delivery (COD) is available.

• Online payments are secured and protected.

6. Customer Support

• For inquiries, returns, or complaints, please contact our customer support team at [insert contact details].