Terms & Conditions – Sports Gate

 

1. General Definitions

  • Sports Gate: An online store specializing in selling authentic sportswear and footwear from leading global brands, including Adidas.
  • Customer: Any individual browsing or purchasing products from the website.
  • Products: Includes sportswear, footwear, and accessories.

2. Product Authenticity

  • All products listed on Sports Gate are 100% original, sourced from authorized dealers of global brands such as Adidas and other renowned labels.

3. Shipping and Delivery Policy

  • Orders are delivered within 3-5 business days.
  • Same-day delivery is available for Cairo and Giza at an additional cost.
  • Products are carefully packaged to ensure they arrive in excellent condition.

4. Return and Exchange Policy

  • Customers can return or exchange products within 14 days from the delivery date.
  • Products with defects or damages can be returned or exchanged within 30 days from the delivery date.
  • Refunds are processed via bank transfer or e-wallet, depending on the customer’s preference.

5. Payment Methods

  • Cash on Delivery (COD) is available.
  • Online payments are secured and protected.

6. Customer Support

  • For inquiries, returns, or complaints, please contact our customer support team at [insert contact details].